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CAP-045 — Digital KYC — document + selfie verification

Category Onboarding & access
Business goal BG-001
Satisfying module MOD-009 eIDV & document verification
Mode GATE
BD owner BD01 Customer
Human needed EDD cases only

Real-time electronic identity verification using a government-issued identity document (passport, driver's licence) and a biometric liveness selfie — no branch visit, no paper forms. MOD-009 submits the document image and biometric data to the DIA document verification service (NZ) or equivalent AU provider and receives a confidence score within seconds. Standard-risk customers with a passing score proceed to account opening automatically; customers requiring EDD are queued for enhanced review.