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Escrow Account

Product ID PRD-016
Launch tier 3
Jurisdiction NZ + AU
Status Planned
Regulations AML/CFT Act 2009 · AML/CTF Act 2006 · Privacy Act 2020 · Privacy Act 1988 · NZ FMC Act

An escrow account holds funds on behalf of two or more parties until predefined release conditions are satisfied. The bank acts as a neutral custodian — funds are neither the bank's nor any single party's until conditions are met. Common uses include property settlements, M&A transactions, and marketplace payout arrangements. The bank has no discretion over release beyond confirming condition satisfaction.

Key terms

Term Value
Account type Held-to-condition deposit
Parties Depositor, beneficiary, bank (custodian)
Release conditions Defined in escrow deed; condition satisfaction assessed by MOD-020
Interest on held funds Per escrow deed — held for the relevant party, not retained by bank
Escrow fee Per fee schedule
Disputed release Funds remain held; dispute resolution via MOD-053 and/or court order
Chain of custody Every fund movement and condition evaluation logged immutably (MOD-022)
Statement frequency Monthly

System capabilities

Condition evaluation is automated where digital evidence is presented — no manual officer review is required for qualifying conditions. A dispute hold is applied within 60 seconds of a dispute submission, blocking any further disbursement until the dispute is resolved. The full chain of custody from deposit to final disbursement is recorded in an immutable log suitable for legal proceedings. Where the escrow deed requires multi-party authorisation, both parties' confirmations are captured before disbursement proceeds.

Eligibility

Escrow accounts are available to individuals and legal entities. All parties to the escrow deed must be identified and verified per AML-003 before the account is opened. The escrow deed must be executed before funds are deposited. The bank reviews the escrow structure at onboarding for AML/CFT risk per AML-003.

Account / facility opening

  1. All parties to the escrow agree on terms and execute an escrow deed.
  2. MOD-105 confirms all parties meet eligibility criteria.
  3. KYC is completed for all parties per AML-003.
  4. MOD-049 captures each party's consent; MOD-050 delivers pre-contractual disclosures.
  5. MOD-007 opens the escrow account. The account is ready to receive funds.
  6. The depositor transfers funds. MOD-003 records the receipt and MOD-022 logs the deposit event.

Fees

Fee type Amount
Account establishment fee Per fee schedule
Monthly administration fee Per fee schedule
Disbursement fee (per release) Per fee schedule
Dispute administration fee Per fee schedule

Fees are applied by MOD-110 and itemised on the monthly statement.

Interest / charges

Interest earned on held funds is applied per the escrow deed — it may be held for the depositor, the beneficiary, or split between parties. The bank does not retain interest on escrow balances. Interest is calculated on the daily closing balance and posted per the deed terms.

Statements

MOD-113 generates a monthly statement showing: opening balance, funds received, disbursements made, interest credited, fees charged, and closing balance. Statements are delivered to all parties named in the escrow deed via their in-app document vaults.

Closing / exit terms

The escrow account closes on full disbursement of all held funds per the escrow deed. If a dispute is open, closure is blocked until the dispute is resolved. Once all funds are disbursed and the account balance is zero, MOD-007 transitions the account to Closed. The immutable transaction log is retained for seven years after closure.

Regulatory

New Zealand: Financial Markets Conduct Act 2013 (FMC Act) — client money obligations. AML/CFT Act 2009 per AML-003 — all parties identified. Privacy Act 2020 per PRI-001.

Australia: Corporations Act 2001 — client money obligations. AML/CTF Act 2006 per AML-003. Privacy Act 1988 per PRI-001.

Governing policies

  • PAY-001 — Payment Operations Policy
  • CON-001 — Customer Fairness & Conduct Policy
  • CON-004 — Product Disclosure & Sales Practice Policy
  • CON-005 — Fee & Pricing Transparency Policy
  • CON-006 — Product suitability and governance
  • AML-003 — Know Your Customer (KYC) & Identity Verification Policy
  • PRI-001 — Privacy Policy

Implementation modules

Module Name Status
MOD-001 Double-entry posting engine Deployed
MOD-002 Immutable transaction log Deployed
MOD-003 Real-time balance engine Deployed
MOD-007 Account state machine Deployed
MOD-020 Pre-payment validation suite Deployed
MOD-022 Payment audit trail Deployed
MOD-044 JWT role-based access control Deployed
MOD-049 Open banking consent management Deployed
MOD-050 Disclosure enforcement module Deployed
MOD-068 Authentication & session management Deployed
MOD-105 Product eligibility engine Not started
MOD-110 Fee engine Deployed
MOD-113 Statement generation Not started

Compiled 2026-05-22 from source/entities/products/PRD-016.yaml