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AU: Privacy Act 1988

Regulator APRA
Jurisdiction AU
Status live
Applicability Platform

The Privacy Act 1988 and the 13 Australian Privacy Principles (APPs) govern how APP entities — including banks — collect, use, disclose, and store personal information. The Act has been amended significantly over time, most recently by the Privacy and Other Legislation Amendment Act 2024 which implements priority recommendations from the 2022 Privacy Act Review. The Notifiable Data Breaches (NDB) scheme (Part IIIC) requires entities to notify the Office of the Australian Information Commissioner (OAIC) and affected individuals of eligible data breaches.

The APPs address the full information lifecycle: open and transparent management of information (APP1), anonymity and pseudonymity (APP2), collection of solicited personal information (APP3), dealing with unsolicited personal information (APP4), notification of collection (APP5), use and disclosure (APP6), direct marketing (APP7), cross-border disclosure (APP8), adoption and disclosure of government related identifiers (APP9), quality (APP10), security (APP11), access (APP12), and correction (APP13). Data subject access requests must be fulfilled within 30 days.


Compliance register

This register maps every material obligation under the Act to the platform control or institutional process that satisfies it. It is the static traceability layer for the Totara compliance report — dynamic data (module build status, test evidence, control test dates) is overlaid at runtime.

Scope legend

Symbol Meaning
🤖 Automated Platform enforces or performs the obligation. Primary control mode is GATE, AUTO, CALC, or ALERT. Human action is not required in the normal case.
📊 Evidenced Platform captures the evidence trail automatically. Human compliance decision sits on top. Primary control mode is LOG.
🏛 Institutional Obligation is met by a process entirely outside the platform — training programmes, board governance, HR, legal. Platform may generate evidence inputs but does not own the process.
N/A Obligation does not apply to this deployment configuration.

Build legend

Symbol Meaning
Module built and deployed
🔨 Module planned — not yet built (build_status: Not started)
Uncontrolled gap — no module attributed

APP1–5 — Collection and transparency

Ref Obligation Scope Policy Platform controls Build
APP1 Have a clearly expressed, up-to-date Privacy Policy that is freely available 🏛 Institutional PRI-001 Privacy Policy is a public-facing legal document maintained by the Privacy Officer; platform surfaces it at onboarding and in-app settings
APP3 Collect personal information only where reasonably necessary for one or more of the entity's functions 🤖 Automated PRI-001, DT-004 MOD-052 (AUTO) — role-scoped data access enforces minimum necessary at the API; collection scope validated against data register 🔨
APP4 If unsolicited personal information is received and could not have been collected under APP3, it must be destroyed or de-identified 🏛 Institutional PRI-003 Unsolicited information handling is an institutional process governed by the Privacy Officer; platform retention schedules support destruction
APP5 Notify individuals at or before collection of the purposes for which information is collected 🤖 Automated PRI-001 MOD-072 (AUTO) — privacy notice presented at onboarding and at each subsequent data collection point; acknowledgement recorded against the customer record 🔨

APP6–7 — Use, disclosure, and direct marketing

Ref Obligation Scope Policy Platform controls Build
APP6 Use or disclose personal information only for the primary purpose of collection, a directly related secondary purpose, or with consent 🤖 Automated PRI-001, DT-004 MOD-052 (AUTO) — purpose is tied to role and enforced at API layer; no bulk disclosure pathway without a defined data sharing control 🔨
APP7 Do not use or disclose sensitive information for direct marketing; provide a simple opt-out mechanism for other direct marketing 🤖 Automated PRI-001 MOD-072 (AUTO) — customer marketing consent preferences stored and enforced; opt-out applied immediately to all outbound channels via notification orchestration 🔨

APP8 — Cross-border disclosure

Ref Obligation Scope Policy Platform controls Build
APP8 Before disclosing personal information to an overseas recipient, take reasonable steps to ensure the recipient will handle it consistently with the APPs 🏛 Institutional PRI-001 Cloud provider data processing agreements and cross-border transfer assessments are institutional (Legal / Privacy Officer); platform data residency is enforced by MOD-103 (AWS region configuration)

APP10–11 — Quality and security

Ref Obligation Scope Policy Platform controls Build
APP10 Take reasonable steps to ensure personal information is accurate, up-to-date, and complete before use or disclosure 🤖 Automated PRI-003 MOD-010 (AUTO) — CDD periodic review updates customer records; MOD-072 (AUTO) — customer-initiated corrections update the authoritative record in real time 🔨
APP11 Take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure 🤖 Automated PRI-001, DT-004 MOD-046 (GATE) — no standing production access; every session approved, time-limited, and logged; MOD-052 (AUTO) — role-scoped access; MOD-044 (GATE) — JWT RBAC at API gateway; MOD-104 (GATE) — encryption at rest via KMS 🔨
APP11(2) Destroy or de-identify personal information when no longer needed for any purpose 🤖 Automated PRI-003 MOD-103 (AUTO) — retention schedules configured at database bootstrap; automated expiry and deletion enforced against the schedule 🔨

APP12–13 — Access and correction

Ref Obligation Scope Policy Platform controls Build
APP12 / S.26W Give access to personal information held on request; respond within 30 days 🤖 Automated PRI-006 MOD-148 (AUTO) — DSAR workflow receives, triages, and fulfils access requests; 30-day SLA enforced with automated escalation if at risk; MOD-071 (AUTO) — customer self-service access to transaction history and statements in-app 🔨
APP13 Take reasonable steps to correct personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading 🤖 Automated PRI-006 MOD-072 (AUTO) — self-service correction of contact and preference data; regulated identity field corrections trigger re-verification via MOD-010; MOD-148 (AUTO) — formal correction requests handled via DSAR workflow 🔨

Notifiable Data Breaches (Part IIIC)

Ref Obligation Scope Policy Platform controls Build
S.26WK Notify OAIC and affected individuals if an eligible data breach occurs (likely serious harm test) 🤖 Automated PRI-002 MOD-150 (AUTO) — security anomalies are auto-classified as potential eligible breaches; notification timer starts automatically on detection; regulator API submission automated where available 🔨
S.26WK(2) Notify as soon as practicable and within 30 days of becoming aware 🤖 Automated PRI-002 MOD-150 (AUTO) — breach response SLA (30 days for NDB, 72-hour OPC guidance for serious cases) monitored automatically; breach severity classification gates the notification pathway 🔨

Privacy Impact Assessments

Obligation Scope Policy Platform controls Build
Conduct PIAs for new processing activities with significant privacy implications (recommended by OAIC; best practice for regulated entities) 🏛 Institutional PRI-005 PIA process owned by the Privacy Officer; platform design artefacts provide the technical input; the PIA itself is institutional

Institutional obligations (not platform scope)

Obligation Owner Platform evidence input
Maintain and publish an up-to-date Privacy Policy Privacy Officer
Designation of privacy lead Board / CEO Institutional HR record
Privacy training programme Privacy Officer / Chief People Officer Access acknowledgement logs
Response to OAIC investigations and determinations Privacy Officer / Legal MOD-148 provides audit evidence extracts
Assessment of cross-border data sharing arrangements Privacy Officer / Legal Data residency configuration in MOD-103

Coverage summary

Area Total obligations Platform automated 🤖 Platform evidenced 📊 Institutional 🏛 N/A
Collection and transparency (APP1–5) 4 2 0 2 0
Use, disclosure, direct marketing (APP6–7) 2 2 0 0 0
Cross-border disclosure (APP8) 1 0 0 1 0
Quality and security (APP10–11) 3 3 0 0 0
Access and correction (APP12–13) 2 2 0 0 0
Notifiable Data Breaches 2 2 0 0 0
Privacy Impact Assessments 1 0 0 1 0
Total 15 11 (73%) 0 4 (27%) 0

All attributed modules are currently build_status: Not started — the compliance position will update as modules are built and deployed.


Policy Title
PRI-001 Privacy Policy
PRI-002 Data Breach Response Policy
PRI-003 Personal Information Retention & Destruction Policy
PRI-005 Privacy Impact Assessment Policy
PRI-006 Customer Data Access & Correction Policy
DT-004 Data Governance Policy
DT-009 AI & Algorithm Policy
REP-010 Credit Reporting & Bureau Submission

Official documentation


Policies referencing this standard

  • DT-004 — Data Governance Policy
  • DT-009 — AI & algorithm policy
  • PRI-001 — Privacy Policy
  • PRI-002 — Data Breach Response Policy
  • PRI-003 — Personal Information Retention & Destruction Policy
  • PRI-005 — Privacy Impact Assessment Policy
  • PRI-006 — Customer Data Access & Correction Policy
  • REP-010 — Credit reporting & bureau submission

Compiled 2026-05-22 from source/entities/regulations/au-privacy-act.yaml