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Mortgage Offset Account

Product ID PRD-011
Launch tier 3
Jurisdiction NZ + AU
Status Planned
Regulations CCCFA 2003 · NCC Act 2009 (NCCP) · AML/CFT Act 2009 · AML/CTF Act 2006 · Privacy Act 2020 · Privacy Act 1988

A mortgage offset account is an at-call deposit account linked to a nominated home loan. The deposit balance is netted against the loan's outstanding principal each day before interest is calculated — reducing the effective loan balance on which interest accrues, without requiring the customer to make additional repayments.

Key terms

Term Value
Account type At-call deposit, linked to a nominated home loan
Offset mechanism Daily: deposit balance subtracted from loan principal before interest accrual
Interest saved (offset_balance / loan_outstanding) × daily_loan_interest — updated daily
Interest on offset account None — benefit is the reduction in loan interest, not separate interest income
Withdrawals Unlimited; at-call; withdrawal reduces interest saving from the following day
Minimum offset balance None
Linked loan requirement Active amortising or revolving loan held with same institution
Fee Per fee schedule
Statement frequency Monthly

System capabilities

Offset netting is applied to the actual daily closing balance — not a monthly snapshot or average. Interest saving is displayed in real time in the app as a daily accumulator. Balance changes are reflected in next-day interest accrual with no manual intervention. The offset benefit is calculated automatically by MOD-005 on each accrual run — the customer does not need to claim it.

Eligibility

The customer must hold an active amortising or revolving home loan with the bank. The offset account is opened as a linked product to that loan. KYC must be current per AML-003. Credit status of the linked loan is monitored per CRE-001.

Account / facility opening

  1. Customer selects the offset account from the product menu in the app or via a relationship manager.
  2. MOD-105 confirms the customer holds an eligible linked loan.
  3. MOD-049 captures consent; MOD-050 delivers pre-contractual disclosures including fee schedule and product summary.
  4. MOD-007 opens the account and establishes the offset link to the nominated loan.
  5. The offset relationship is active from the first business day after opening — no waiting period.

Fees

Fee type Amount
Monthly account fee Per fee schedule
Transaction fees Per fee schedule

Fees are applied by MOD-110 and posted to the offset account or nominated settlement account as applicable.

Interest / charges

No interest is paid on the offset account balance. The economic benefit is delivered through the reduction of interest charged on the linked loan. If the offset balance equals or exceeds the loan's outstanding principal, effective interest on the loan for that day is zero.

Statements

MOD-113 generates a monthly statement showing the offset account balance, transactions, fees, and the daily interest saving accumulated during the period. Statements are delivered to the customer's in-app document vault.

Closing / exit terms

The customer may close the offset account at any time. Closing the offset account does not affect the linked loan. If the linked loan is repaid in full, the offset account automatically converts to a standard at-call deposit account unless the customer elects to close it. No penalty applies for closing the offset account.

Regulatory

New Zealand: Credit Contracts and Consumer Finance Act 2003 (CCCFA) where the linked loan is a consumer credit contract. AML/CFT Act 2009 per AML-003. Privacy Act 2020 per PRI-001.

Australia: National Consumer Credit Protection Act 2009 (NCCP). AML/CTF Act 2006 per AML-003. Privacy Act 1988 per PRI-001.

Governing policies

  • CRE-001 — Credit Risk Management Policy
  • CRE-002 — Responsible Lending Policy
  • CON-004 — Product Disclosure & Sales Practice Policy
  • CON-005 — Fee & Pricing Transparency Policy
  • CON-006 — Product suitability and governance
  • PAY-001 — Payment Operations Policy
  • AML-003 — Know Your Customer (KYC) & Identity Verification Policy
  • PRI-001 — Privacy Policy

Implementation modules

Module Name Status
MOD-001 Double-entry posting engine Deployed
MOD-002 Immutable transaction log Deployed
MOD-003 Real-time balance engine Deployed
MOD-005 Daily accrual calculator Deployed
MOD-006 Rate change propagation Deployed
MOD-007 Account state machine Deployed
MOD-020 Pre-payment validation suite Deployed
MOD-021 Payment limit & velocity controller Deployed
MOD-044 JWT role-based access control Deployed
MOD-049 Open banking consent management Deployed
MOD-068 Authentication & session management Deployed
MOD-105 Product eligibility engine Not started
MOD-110 Fee engine Deployed
MOD-113 Statement generation Not started
MOD-114 Direct debit mandate management Deployed

Compiled 2026-05-22 from source/entities/products/PRD-011.yaml