Product

Domain ID	BD04
Owner	Head of Product
Systems	SD01 · SD04 · SD08
Repos	bank-core, bank-payments, bank-app
Applicability	Platform — In Track 1 the domain covers retail banking product management. In Track 2 the platform modules themselves are the product delivered to tenants. Scope and ownership shift but the domain is active in both contexts.

Design, launch, pricing, and lifecycle management of all deposit, lending, payments, and cross-border products.

Functions

Product design & development · Product pricing & rate setting · Product disclosure & documentation · Product performance monitoring · Target market determination (TMD) · Product governance & review · Cross-border wallet & FX products

Launch sequencing

See ADR-014 for full product set rationale. Tier 1 (day one): everyday account, savings, term deposit. Tier 2 (3–6 months): personal loan, overdraft, notice saver. Tier 3 (12+ months): mortgage, credit card.

Regulatory highlights

ASIC RG 274 (AU) requires Target Market Determinations (TMD) for retail products. CCCFA 2003 (NZ) requires rate and fee transparency. CoFI Act requires product suitability assessment.

Risk domains

• D04 Customer & Conduct
• D02 Credit Risk
• D06 Payments & Settlement

Policies owned

• CON-004 — Product Disclosure & Sales Practice Policy
• CON-005 — Fee & Pricing Transparency Policy
• CON-006 — Product suitability and governance
• CRE-008 — Product Design & Distribution Policy

Policies applicable

• CRE-002 — Responsible Lending Policy
• CRE-004 — Loan Origination Standards
• PAY-004 — Cross-Border Payments & FX Policy
• DT-009 — AI & algorithm policy
• REP-006 — Regulatory Change Management Policy

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Compiled 2026-05-22 from source/entities/business-domains/BD04.yaml