People & Culture¶


Domain ID	`BD11`
Owner	Chief People Officer
Systems
Repos
Applicability	External — HR, payroll, and people management are delivered through external tooling in both tracks. Track 2 tenants manage their own workforce through their own systems. The platform does not include HR or workforce management modules.

Outside platform boundary

HR, payroll, and people management are delivered through external tooling in both tracks. Track 2 tenants manage their own workforce through their own systems. The platform does not include HR or workforce management modules.

Outside platform boundary

People and culture obligations are met through external HR and payroll tooling in both Track 1 and Track 2. The platform does not include HR or workforce management modules. See platform boundary for the full boundary definition.

Human resources, talent acquisition, remuneration, training & competency, health & safety, and culture programme.

Functions¶

Talent acquisition & onboarding · Remuneration & benefits · Training & competency management · Performance management · Health, safety & wellbeing · Culture & engagement · Background screening & fit and proper

System touch-points¶

While BD11 does not own any system domains, PPL-003 (Training & Competency) is partially satisfied by MOD-054 (call recording) which automatically scores agent calls for training quality, and MOD-049 (consent capture) which logs training completion acknowledgements.

Risk domains¶

Policies owned¶

PPL-001 — Code of Conduct Policy
PPL-002 — Remuneration & Variable Pay Policy
PPL-003 — Training & Competency Policy
PPL-004 — Background Screening & Fit and Proper Policy
PPL-005 — Health, Safety & Wellbeing Policy
PPL-006 — Whistleblower & Protected Disclosure Policy

Policies applicable¶

GOV-004 — Fit & Proper Policy
GOV-005 — Financial Accountability Regime (FAR) Policy
AML-010 — AML Training & Awareness Policy

Compiled 2026-05-22 from source/entities/business-domains/BD11.yaml