Skip to content

Privacy Policy

Code PRI-001
Domain Privacy & Data Rights
Owner Privacy Officer
Status Draft
Applicability Platform
Jurisdiction NZ + AU
Business domain BD01
Review date 2027-03-25

Regulations: Privacy Act 2020 · Privacy Act 1988

Purpose

Govern the platform's privacy management framework, including the privacy by design obligation, the Privacy Officer role, and the overarching obligations under the NZ Privacy Act 2020 and AU Privacy Act 1988.

Scope

All personal information collected, used, stored, or disclosed by the platform across NZ and AU, and all staff, systems, and third parties that handle such information.

Policy statements

The platform SHALL appoint a Privacy Officer responsible for overseeing compliance with privacy obligations in NZ and AU. The Privacy Officer SHALL have direct access to the Board and the CCO and shall be consulted on all projects involving personal information.

Privacy by design SHALL be applied to all new products, services, system changes, and data processing activities. A Privacy Impact Assessment (PIA) SHALL be completed before implementing any new or changed processing of personal information that is material in scope or risk.

The platform SHALL collect personal information only for a lawful purpose directly related to a function or activity of the platform (NZ Information Privacy Principle 1 / AU APP 3). The purpose SHALL be disclosed to customers at or before the time of collection.

Personal information SHALL be used and disclosed only for the purpose for which it was collected, or for a directly related secondary purpose, or with the individual's consent, or as otherwise authorised by law.

The platform SHALL take reasonable steps to ensure that personal information is accurate, up-to-date, complete, and relevant for its purpose. Customers SHALL be able to request correction of their information.

Personal information SHALL be retained only for as long as required by law or for the purpose for which it was collected. At the end of the retention period it SHALL be securely deleted or anonymised.

The privacy management framework SHALL be reviewed annually by the Privacy Officer and approved by the Board.


Satisfying modules

Module Name Mode Description
MOD-009 eIDV & document verification AUTO Identity data collected only for verification purpose — purpose limitation enforced at collection
MOD-043 EventBridge domain event governance AUTO Event payloads must not contain PII — personal data referenced by entity ID only, retrieved from the authoritative domain store
MOD-049 Open banking consent management GATE requireConsent() workspace library throws 403 CONSENT_NOT_GRANTED if no active row in app.consents (or app.ob_consents for OB purposes) exists for the customer + purpose tuple — personal data access is blocked without prior consent.
MOD-052 Role-scoped data access AUTO Personal data access limited to authorised roles — principle of minimum necessary enforced
MOD-068 Authentication & session management GATE Access to customer data requires a valid, unrevoked session tied to a verified identity — no anonymous data access is permitted.
MOD-072 Customer profile & settings AUTO Customers can view and correct all personal information held about them — the profile module provides a self-service interface for data accuracy rights.
MOD-073 Document vault GATE Customer documents are stored with access controls scoped to the owning customer and authorised bank staff only — no cross-customer document access is permitted.
MOD-084 Open banking data access — data recipient AUTO Retrieved open banking data is used only for the purpose declared at consent and is deleted after the consuming workflow (migration, affordability assessment, or account pre-fill) completes — purpose-binding is enforced per jurisdiction profile requirements
MOD-087 Transaction enrichment engine LOG Enrichment processing is logged with source signals so data minimisation audits can verify that only the fields required for classification are retained.
MOD-088 Expense classification engine LOG Classification signals and model inputs are logged to support data minimisation review and individual access requests under PRI-001.
MOD-089 Geo-spatial processor LOG Location cluster data is subject to data minimisation policy; processing basis and retention period are recorded per PRI-001.
MOD-090 Auto rules engine LOG User-defined and inferred classification rules constitute personal financial data; rule creation, modification, and application events are logged for data minimisation audits and individual access requests.
MOD-091 Receipt processor LOG Receipt images and extracted data are classified as personal financial data; retention and access are logged per PRI-001.
MOD-092 Tax logic engine LOG Tax position calculations and deductibility determinations reference personal financial data; all computation inputs and outputs are logged for data minimisation audits.
MOD-093 Accounting mapper LOG Classified transaction data pushed to Xero and MYOB constitutes personal financial data; all outbound data transfers are logged for data minimisation audits and individual access requests.
MOD-094 Property attribution engine LOG Property P&L data and rental attribution records constitute personal financial data; all processing and access events are logged for data minimisation audits.
MOD-095 Ring-fencing logic engine LOG Ring-fenced loss carry-forward registers and property tax positions constitute personal financial data; computation inputs and register writes are logged for data minimisation audits.
MOD-100 External asset connector LOG Akahu consent token, scope, and expiry recorded per customer — consent audit trail maintained for Privacy Act 2020 compliance.
MOD-103 Neon database platform bootstrap GATE Database roles and column-level permissions are configured at bootstrap to enforce the data minimisation principle — application roles are granted access only to the schemas and columns they require.
MOD-108 Product offer engine GATE Behavioural personalisation of offer terms requires the customer's active consent record for data-driven marketing — no behavioural offer is generated without a valid consent.
MOD-114 Direct debit mandate management GATE Mandate data (biller name, account reference) is stored and accessible only to the account holder and authorised bank staff — not shared with third parties beyond the payment rail.
MOD-125 Joint account management AUTO Each joint account holder's personal data is processed with individual consent; each holder has individual rights of access, correction, and portability over their own data.
MOD-126 Power of attorney and third-party authority GATE The account holder's consent is required before any third-party authority is registered — except where a court order provides the authority directly.
MOD-128 Credit bureau enquiry and CCR integration GATE Bureau enquiries are made only with the applicant's explicit consent, recorded in the consent management layer before any call is placed to the bureau API.
MOD-133 Trust account management AUTO Each trustee's and beneficial owner's personal data is processed with individual consent; privacy rights (access and correction) are applied per person, not at the trust account level.
MOD-134 Community account management AUTO Each signatory's personal data is processed with individual consent; their data is not shared with other signatories beyond the minimum necessary.
MOD-138 Deceased customer and estate management GATE Account access for a legal personal representative (LPR) requires verification of their identity and their legal authority (probate/letters of administration) before any access is granted; no access is provided based on claimed authority alone.
MOD-148 Privacy access request (DSAR) workflow AUTO Customer access requests are received, triaged, and fulfilled within the statutory timeframe — the workflow enforces the SLA and escalates automatically if it is at risk.

Part of Privacy & Data Rights · Governance overview Compiled 2026-05-22 from source/entities/policies/PRI-001.yaml