Agent action logger¶

Every back office action written to immutable audit log with agent ID, timestamp, before/after state, and justification. Append-only.

Module dependencies¶

Module	Title	Required?	Contract	Reason
MOD-044	JWT role-based access control	Required	—	Agent action logging requires the operator's authenticated identity and role from the JWT RBAC module to attribute each log entry.
MOD-104	AWS shared infrastructure bootstrap	Required	—	AWS shared infrastructure provisioned by MOD-104 (EventBridge buses, S3, KMS, Kinesis, Cognito) is required before this module can be deployed.

Module	Title	As	Contract
MOD-053	Case & complaint management module	Hard dependency	—
MOD-054	Call recording & transcript attachment	Hard dependency	—
MOD-064	Operations work queue	Hard dependency	—
MOD-074	Back-office customer 360	Hard dependency	—
MOD-083	Agent assist & compliance coaching panel	Hard dependency	—
MOD-109	Product deal engine	Hard dependency	—
MOD-126	Power of attorney and third-party authority	Hard dependency	—
MOD-127	Product configuration panel	Hard dependency	—
MOD-129	Teller operations and branch cash management	Hard dependency	—
MOD-131	Mutual governance and AGM administration	Hard dependency	—
MOD-133	Trust account management	Hard dependency	—
MOD-134	Community account management	Hard dependency	—
MOD-138	Deceased customer and estate management	Hard dependency	—
MOD-140	Chart of accounts and GL configuration	Hard dependency	—
MOD-148	Privacy access request (DSAR) workflow	Hard dependency	—
MOD-150	Risk management platform	Hard dependency	—
MOD-151	Risk case console	Hard dependency	—
MOD-168	Maker-checker enforcement engine	Hard dependency	—
MOD-174	Model performance monitoring & drift detection	Optional enhancement	—

Policy	Title	Mode	How
GOV-006	Internal Audit Policy	`LOG`	Internal audit can reconstruct any agent action — no action is unlogged
AML-001	AML/CFT Programme Policy	`LOG`	AML programme execution evidenced by audit log — regulator can inspect any decision
GOV-005	Financial Accountability Regime (FAR) Policy	`LOG`	FAR accountable person accountability evidenced by action logs under their remit
CON-002	Complaints & Internal Dispute Resolution Policy	`LOG`	Complaint handling actions logged — IDR process is fully auditable

(No capabilities mapped)

Part of SD07 — Data Platform & Governance Infrastructure Compiled 2026-05-22 from source/entities/modules/MOD-047.yaml