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CAP-059 — Language preference

Category Customisation
Business goal Not yet linked to a business goal
Satisfying module MOD-052 Role-scoped data access
Mode AUTO
BD owner BD04 Product
Human needed No

Customer-selectable display language for the app interface, push notifications, and statement documents. Language preference is stored in the customer profile and applied consistently across all channels. Supported languages are English (NZ/AU) plus a configurable set of additional languages based on the bank's customer demographic profile.