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CAP-093 — Dynamic journey branching

Category Workflow & operations
Business goal Not yet linked to a business goal
Satisfying module MOD-062
Mode AUTO
BD owner BD09 Technology
Human needed No

Evaluates decision outputs at each journey step and routes to the correct next step — including branching for approve, refer, decline, alternate product, or manual review. Branching logic is declared in the journey definition, not embedded in individual modules. Supports real-time feedback to the customer ("we're checking your credit...") while the branch is being evaluated.