CAP-103 — Notification triggering¶
| Category | Customer communications |
| Business goal | Not yet linked to a business goal |
| Satisfying module | MOD-063 |
| Mode | AUTO |
| BD owner | BD01 Customer |
| Human needed | No |
Listens to domain events and workflow transitions and evaluates whether a customer communication is required, what template to use, and when to send it. Applies regulatory timing rules (e.g. disclosure must be sent before a fee is applied) and suppresses duplicates within a defined window. Decouples communication decisions from the modules that generate the underlying events.