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CAP-103 — Notification triggering

Category Customer communications
Business goal Not yet linked to a business goal
Satisfying module MOD-063
Mode AUTO
BD owner BD01 Customer
Human needed No

Listens to domain events and workflow transitions and evaluates whether a customer communication is required, what template to use, and when to send it. Applies regulatory timing rules (e.g. disclosure must be sent before a fee is applied) and suppresses duplicates within a defined window. Decouples communication decisions from the modules that generate the underlying events.