CAP-105 — Communication audit trail

Category	Customer communications
Business goal	Not yet linked to a business goal
Satisfying module	MOD-063
Mode	LOG
BD owner	BD01 Customer
Human needed	No

Records every outbound communication — content, channel, recipient address, timestamp, and delivery status — in an immutable audit log. Allows compliance to demonstrate that a required regulatory disclosure was sent and delivered. Provides the evidence trail for dispute resolution when a customer claims they were not notified.